Statements of Insolvency Practice, known as ‘SIPs’ are issued to insolvency practitioners with a view to maintaining standards by setting out required practice and harmonising practitioners’ approach to particular aspects of insolvency.
The purpose of SIPs is to outline basic principles and essential procedures with which insolvency practitioners are required to comply.
The Creditors’ Guides to Fees provide explanations of creditors’ rights with regard to insolvency practitioners’ fees. They explain how an insolvency practitioner seeks approval of his fees, what information a creditor can expect to receive, and what a creditor can do if he is dissatisfied with the level of a practitioner’s fees.The Guides form appendices to Statement of Insolvency Practice 9, which sets out required practice for insolvency practitioners.
If you are not satisfied with any issues relating to an insolvency practitioner’s regulated work, then you may, at any stage of your complaint, contact the Insolvency Service at https://www.gov.uk/complain-about-insolvency-practitioner, alternatively email the Insolvency Enquiry Line at [email protected], telephoning on 0300 678 0015 or completing the online complaints form and posting it to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA.
A complainant is encouraged by the Insolvency Service to seek to resolve the complaint with the relevant Insolvency Practitioner prior to submitting a complaint to the Complaints Gateway.