This website is run by the Valentine & Co. It is designed to be used by as many people as possible. You should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

The text should be clear and simple to understand.

How accessible this website is

Some parts of this website may not fully accessible:

  • some validation errors may be confusing for screen reader users
  • one page links to a PDF document that is not fully accessible
  • the Case Administration section may not work with screen readers.

Feedback and contact information

If you need any part of this service in a different format please email us and we’ll consider your request and if possible respond appropriately.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact us.